All our foods and treats are frozen, and should be kept frozen until you are ready to use.
For Best Before date, please see the label or side of the pack.
To defrost the product, we suggest leaving somewhere cool (not warm) overnight. If you forget to take food out to defrost, you may place a tub or chubb into a sink of warm water.
If the food is still partially frozen at feeding time, add some warm water from a kettle and allow to sit for five minutes.
Use within 2-3 days of defrosting.
The easiest way to serve our products from the 1.4kg chubb is to either:
Due to the minimal packaging, we provide our product in the chubbs in order to reduce costs, reflected in our prices.
Please bear in mind these simple points when handling any raw meat, to keep your family healthy